Modular Components, LLC - Return Policy

Return Material Authorization (RMA) Number

All returns must have a return material authorization (RMA) number. To receive an RMA number, please contact Modular Components at (973)874-0922 during our regular business hours: Monday through Friday 9:00 am to 5:00 pm EST.

Restocking Fee

No restocking fee is charged if (1) the items are returned in perfect condition, (2) the items are returned within 30 days, and (3) the items meet Modular Components return policy and conditions. If the return is received after 30 days, you will be subject to a 10% restocking fee. Any shipping charges accrued from Modular Components are non-refundable unless the return is due to our error.

Return Shipping Instructions

• Return the merchandise to us within 90 days of your original receipt of the order.
  • Shipping discrepancies must be reported within 15 days of delivery. We will not honor any claim of shortage outside of this time frame. 
• You must call Modular Components at (973)874-0922 for an RMA number.

• The products must be returned in new, re-sellable condition:
  • Include all original packing materials.
• Send return package to the following address:

                 Modular Components, LLC

                 3002 Route 23N - Unit 383

                 Newfoundland, NJ 07435

• We recommend your return shipment to be insured and shipped with a tracking number. Modular Components is not responsible for lost or damaged packages.
• Return shipping charges are the responsibility of the customer.
• Returns that do not meet all the above stated conditions will be returned to the customer at their expense. Products that are not eligible for return are as follows:
  • Any product that has been mounted.
  • Any product, original packaging and or instructions sheets that have been written or marked on.
  • Any product that is returned without all original packaging and accessories.
  • Any product that exhibits physical damage.
  • No product can be returned after 90 days from date of receipt.

Refund Process

We will issue a credit to your account (less the accrued shipping charges) upon receipt of your returned merchadise if it is in good order and accordance with the full policy listed above, as well as returned within the 90 days.

Limited Return Policy

Clearance items and special order items are sold as is and cannot be returned or exchanged for another product unless found immediately defective. If the product is defective upon receipt, the customer may elect to receive credit from Modular Components.